multiVIEW Locates Inc. offers one of the largest, most comprehensive 24/7 ticket screening centres in Ontario. Our highly trained, experienced team review and process hundreds of thousands of Ontario One Call excavation requests annually. By expertly reviewing individual tickets, our team can accurately clear tickets where excavation activities fall outside customers’ dig clearance tolerances, eliminating costly onsite field locate activities.
Our Ticket Screening & Look Up service include:
- 24-hour, 365 days per year support
- Emergency response and auto-dispatching capabilities
- Manage all aspects of the ticket clearing process
- Keep you in the loop along the way
Benefits of multiVIEW Ticket Screening & Look Up service:
- Anytime access as you can reach us 24/7, 365 days per year
- Save money from minimizing unnecessary field visits through office cleared percentages
- Avoid claims and liability associate with damaging utility lines with fast access to reliable utility records database
- Stress-free, seamless process lead by best practice and decades of experience conducting office clears, managing locate/ticket requests, and working with ON1Call
- Free up your time to focus on more important things as we’ll handle all the administrative work
Reduce field visits, save money with our ticket screening services
In leveraging these services, our customers typically see a 20%-25% reduction in field visits through in-house office clears. We also maintain an approximate 99.9% success rate with regards to meeting required timeframes.
Utilizing the latest ticket screening software, we work closely with each customer to predetermine clearing buffers and mapping requirements. Once this is established, our dedicated team diligently maintains customer maps each time an update is sent and processed.
Cleared tickets are saved in a historical database, and screen captures of the integrated maps are attached to the corresponding records. All updates are effectively communicated to our clients through the 360-degree protocol. By leveraging the latest technology, we can fully customize our solution to best meet your specific goals and objectives.
To ensure accuracy and swift service, our procedures are based on best practices that have been documented over years of experience.
Our dedicated call centre team is here to assist you 24 hours a day, 365 days per year.