Customer satisfaction
Customer satisfaction lies at the heart of our policies and business practices. We continually monitor KPIs to gauge performance and actively solicit and apply customer feedback. Our strategic approach to resourcing fosters scalability, flexibility and rapid response times. Unlike many contractors, our resourcing approach allows us to offer service coverage 7 days per week, 365 days per year including statutory holidays.
Broccolini Construction Inc.We’ve used multiVIEW’s utility locating services for various projects in the past and found their staff to be punctual and reliable. They use the most advanced technology on the market and produce highly accurate results. I would highly recommend multiVIEW’s services to any organization requiring utility locates.
Continuous improvement
multiVIEW Locates is always investing in staff through ongoing skills development, training and certification. We are committed to using the latest technology which is regularly maintained and calibrated according to established procedural guidelines. Our diverse expertise and ability to self-perform a wide variety of work largely eliminates the need to manage subcontractors, so we can transfer cost savings directly to our customers.
A focus on safety
multiVIEW Locates is ISNetworld certified and actively involved in Industry campaigns across Ontario. All staff members abide by our comprehensive Health, Safety & Environment (HS&E) Manual and undergo extensive Health & Safety training. For all field service activities, we conduct safety and site assessments on a regular basis. Quality inspection data is reviewed to identify trends and other insights. Our team qualifications are always up to date and matched to project activities. Learn more about our Health & Safety training →
Superior quality & control
multiVIEW Locates executes all processes with the highest regard for quality. Our Quality Management System (QMS) guides employees, policies and associated activities to provide customer deliverables that meet this commitment. Quality is maintained at every step of a project through informed execution plans and work progress monitoring. Our engineering group oversees all deliverables while ensuring that employees are qualified to carry out requested work assignments.
Sustainable practices
From the office to the field, we promote sustainable operations through the efficient use of consumable resources, responsible environmental operations, a commitment to hazardous waste reduction and recycling, and continuous improvement efforts. All staff members are trained on and abide by our Environmental Policy.
A commitment to customer satisfaction & compliance
multiVIEW Locates is committed to AODA compliance and strives to ensure that persons with disabilities have access to the services we provide as outlined in our Accessibility Policy.
