multiVIEW Locates Inc. offers one of the largest, most comprehensive 24/7 ticket screening centres in Ontario. Our highly trained, experienced team review and process hundreds of thousands of Ontario One Call excavation requests annually.
multiVIEW Locates Inc. offers one of the largest, most comprehensive 24/7 ticket screening centres in Ontario. Our highly trained, experienced team review and process hundreds of thousands of Ontario One Call excavation requests annually. By expertly reviewing individual tickets, our team can accurately clear tickets where excavation activities fall outside customers’ dig clearance tolerances, eliminating costly onsite field locate activities.
multiVIEW’s screening centre is staffed to provide 24-hour service, 365 days per year, including emergency response and auto-dispatching capabilities. We can save you time and money by managing all aspects of the ticket clearing process, and keeping you in the loop along the way.
Our procedures are based on best practices and years of experience. These procedures are documented in training manuals that are continuously updated. The team’s performance is measured and based on Key Performance Indicators (KPIs) related to efficiency and accuracy in ticket clearing.
In leveraging these services, our customers typically see a 20%-25% reduction in field visits through in-house office clears. We also maintain an approximate 99.9% success rate with regards to meeting required timeframes.
Utilizing the latest ticket screening software, we work closely with each customer to predetermine clearing buffers and mapping requirements. Once this is established, our dedicated team diligently maintains customer maps each time an update is sent and processed.
Cleared tickets are saved in a historical database, and screen captures of the integrated maps are attached to the corresponding records. All updates are effectively communicated to our clients through the 360 degree protocol. By leveraging the latest technology, we can fully customize our solution to best meet your specific goals and objectives.
Benefits of multiVIEW’s ticket screening services include:
To ensure accuracy and swift service, our procedures are based on best practices that have been documented over years of experience.
We’ve achieved a unique position in the marketplace based on decades of experience, which allows us to provide added value to our customers.
Our strategic approach to resourcing fosters scalability, flexibility and rapid response times. We’re here to support you 24/7, and no project is too complex.
We foster a culture of continuous improvement through comprehensive internal and external training. Our Health & Safety culture is backed by our HS&E Manual.
We’re guided by our Quality Management System (QMS) and our team of experts executes all processes with the highest regard for quality.